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How people search, what makes search miss, and how to make it find what they mean. Follow along with the RSS feed.
Does good search actually sell more? I checked our data
Six Icelandic stores, one week: searchers order 3× as often, searches that find nothing get almost no clicks, and most famous search stats have no source.
Typo tolerance: what store search should forgive, and what it shouldn't
We compared 4.4 million words people typed on phones with the words they meant. Most typos are one key off, and over half land in a word's first four letters.